Interviewing for a Fast Food Worker

How We Can Help You

Some people think that anybody can work in a takeaway or fast food establishment, but it’s a job that does not suit everybody. Just like any other occupation, there are certain skills and attributes you will want your employees to have if they are going to do the job well. Interview Quizzes can help you to find the right people for your company when you are recruiting, saving you both time and money.

The takeaway and convenience food restaurant market generates $20 million for the UK economy each year, and this figure is expected to grow. Almost half a million people work in the industry so, when it comes to recruitment, you will want to ensure that the people who work for you are the best ones available.

What Makes for an Ideal Fast Food Worker?

The job is very varied, and employees must be adaptable and able to fill a number of roles. Whether you run a branch of a multinational franchise, or a local fish & chip shop, the skills and personalities you are looking for in your staff are the same. Here’s a rundown of the most important ones:

• Interpersonal skills - Your staff are the face of your business. They are the people your customers see and speak to, so an ability to get on with the public is core to the role.
• Calmness under pressure - Sometimes your business will be very busy, which can be stressful for your staff. They need to be able to keep their heads in such situations. This also comes in handy when dealing with difficult customers. No matter what, you need your employees to be polite at all times
• Teamwork - Communication between those taking the orders and those cooking the food is one of the most important aspects of fast food restaurants, so it’s essential that your helpers can communicate clearly with one another. It’s a bonus if they all get on well too.
• Concentration and good memory - One of the main roles of fast food workers is to take orders from customers. It’s important that they get this right, so an ability to concentrate and a good memory are vital.
Competence in maths - Some of your customers will be paying with cash, so your staff need to be able to work out the correct amount of change to give them. Also, being able to calculate how long it will take to fill an order can come in handy.
• Trustworthiness - As well as taking orders, your staff will also be accepting payments from your customers. This will involve taking cash and credit cards, so obviously requires an honest and trustworthy personality.
• Attention to detail - Keeping dining, serving and kitchen areas clean and tidy is a major part of this job. Workers who ensure that no dirt is missed and that tables are quickly cleared after diners have left are the ones you want.
• Fast learner - There are set rules and procedures to follow when working in a fast food establishment. These are not only there to get the job done as quickly and efficiently as possible, but also to ensure your employees’ safety. So an ability to learn and follow instructions is an essential skill.
• Physical fitness - Shifts can be long, and most of that time will be spent standing. Your staff may also need to lift and carry heavy weights at times, so a good standard of fitness is a welcome quality.

Finding the Right People

OK, now we have a list of skills and attributes to look for in potential employees, it’s time to find people who have them. That’s where Interview Quizzes comes in. Before it comes to the actual interview, you can ask your applicants to take our online quizzes. These will find which people are most suited to the role. All you have to do is choose four categories from our list of quizzes. Which ones you choose is of course up to you, but we think these ones would be the most beneficial:

English Basic - To test how well candidates can communicate with others, an important aspect of teamwork and talking with customers.

English Literacy (Basic) - Similar to English Basic, though this is more a test of an applicant’s ability to read and follow written instructions, rather than verbal ones.

Basic Numeracy - To see how well applicants can do simple maths in their heads. Useful for many things, not least calculating the correct amount of change to give.

IQ - A good way to find out who is a fast learner, who can think clearly under pressure, and who can solve problems quickly.

Time for the Job Interview

Our quizzes will help you to whittle down the field, making your choice of who to invite to an interview that much easier. Good as our quizzes are, there are certain traits that only meeting applicants face to face, and asking interview questions can discover, such as physical fitness or reliability. Unfortunately, we can’t help you with that, but we can get you to that stage much more quickly, and without having to trawl through piles of application forms.

Conclusion

We can't decide who is best for you, but we can provide the tools to help you MAKE BETTER DECISIONS, FASTER.